The Doctor Is Not In
On every bottle of Vitazen Labs’ products, on every YouTube pre-roll ad, on every email blast to a list of over 300,000 subscribers, Raymond Frost introduces himself as “Dr. Raymond Frost” — a wellness authority with decades of research behind him.
The doctorate he references was issued by the American Institute of Natural Health Sciences — an entity that, according to the U.S. Department of Education, is not an accredited institution and cannot confer degrees recognized by any regulatory authority. The “degree” costs $299 and requires no coursework.
The Products
Vitazen Labs sells 14 supplement products, most priced between $49 and $89 per bottle with aggressive subscription upsells. The flagship product, “NeuroSharp Pro,” is marketed as clinically proven to reverse cognitive decline in adults over 50.
No clinical trial data exists for NeuroSharp Pro. The “studies” cited on the Vitazen website link to research on individual ingredients — not on the product formulation — and several of the studies are misrepresented, according to researchers whose work is cited.
“That study showed no significant effect on the outcome they’re claiming,” said one researcher whose 2019 paper appears on Vitazen’s “clinical evidence” page. “I have no relationship with this company and I never authorized the use of my work.”
The Testimonials
Vitazen’s website features 47 video testimonials. GripeNation reverse-image-searched the thumbnail images of 20 of them. Eleven returned matches to stock photo databases and freelance profile sites unrelated to the individuals shown.
Three of the “customers” shown appeared on a platform where individuals are paid to record video reviews for products they have not used.
The Refund Maze
Vitazen advertises a “60-day satisfaction guarantee.” Customers who attempted to use it describe a process designed to exhaust them: a requirement to return all bottles (including empties), a $15 “restocking fee,” a 10-business-day review period, and a final approval step that multiple customers say never came.
Complaints to the BBB number 89. The FTC has confirmed it has received complaints related to Vitazen Labs and that the matter is under review.